Off Stamp Vapes Frequently Asked Questions

Yes. OffStampVapes.com is a United States based retailer that focuses on genuine Off Stamp Kits and Cubes. We use secure Shopify checkout, ship with tracking on every order, and keep inventory in our own warehouse.

No. OffStampVapes.com is an independent retailer. We are not the manufacturer and we are not owned or managed by any manufacturing company. Our role is to stock authentic Off Stamp products and ship them to adult customers.

Yes. We only sell genuine Off Stamp Kits and Cubes that arrive factory sealed from trusted distribution channels. We do not sell repackaged, altered, or third party filled items.

Buy from retailers that clearly list shipping details, contact information, and return policies. Shopping with OffStampVapes.com reduces the risk of receiving counterfeit items. If packaging looks wrong or a deal seems too good to be true, contact support before using the product.

Off Stamp Kits are reusable battery bases. Cubes are pre filled, disposable cartridges that click into these bases. You recharge the Kit and replace the Cube when it is finished.

• Classic Cubes: Bold, straightforward flavor profiles with a familiar draw.
• Sweet Cubes: Flavor focused blends with a sweeter finish.
• Ice Cubes: Cool blends with a noticeable menthol or ice finish.
• Crystal Cubes: Higher capacity transparent style pods with a more premium feel.

Puff counts depend on the series and how you vape. As a general guide:

• Crystal Cubes: rated up to about 35,000 puffs.
• Classic, Sweet and Ice Cubes: typically rated up to about 25,000 puffs.

Real world puff counts vary based on draw length, temperature, and how often you use the device.

Cubes are disposable and are not designed to be recharged or refilled. The Kit base is the rechargeable part of the system. When a Cube is finished, replace it with a new sealed Cube.

Off Stamp Kits are designed to match their family of Cubes. Crystal and Classic Kits are made to be used with the matching Crystal, Classic, Sweet and Ice Cubes. Always check the product page for compatibility notes before ordering.

Yes. Kits and Cubes are draw activated. You simply inhale to activate. There are no buttons or complicated settings to manage.

Signs that a Cube is near the end of its life include faded flavor, weaker vapor and a tighter or less responsive draw. If the Kit is charged and contacts are clean, it is usually time to replace the Cube.

• Recharge the Kit: a low battery is the most common cause.
• Reseat the Cube: remove it and attach it again with a firm click.
• Check contacts: gently wipe the contact points to clear residue.
• Swap the Cube: if performance stays weak, the Cube may be finished.

Store products upright in a cool, dry place. Avoid heat, direct sunlight and extreme cold, since these conditions can affect flavor, battery life and overall performance.

Yes, unless a product page clearly states a different level. Most Off Stamp products on OffStampVapes.com contain nicotine. Nicotine is an addictive chemical and these products are intended for adult nicotine users only.

No. Off Stamp products sold on OffStampVapes.com do not contain THC, Delta 8, Delta 9, CBD or other cannabis derived ingredients.

Off Stamp products are not for people under 21, non smokers, pregnant or breastfeeding individuals, or people with certain health conditions. If you have questions about health risks, speak with a healthcare professional.

Orders placed on business days before the posted cut off time usually ship the same or the next business day. During very busy periods, processing can take up to two business days. A tracking link is sent by email as soon as your order ships.

If an item arrives defective or incorrect, contact us promptly with your order number and clear photos of the issue. We will review and respond in line with our Returns and Warranty Policy. We cannot replace products that were purchased from other retailers.

Many Off Stamp items are eligible for Subscribe and Save. This lets you stay stocked without the last minute rush. You can adjust, pause, skip or cancel deliveries from your account. Look for the subscription option on product pages that support it.

We ship to most locations where nicotine products are permitted. Some states or regions have restrictions that limit what we can send. Any restricted areas are shown at checkout.

At this time OffStampVapes.com ships within the United States only.

For a deeper look at how we handle authenticity, shipping and safety, visit our store policies and disclaimer pages. These give more detail on how we operate as an independent Off Stamp retailer.

Our team is ready to help. Visit the Contact Us page or email support@offstampvapes.com and we will respond as soon as we can.